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Kaspersky Internet Security 7 (1 User Edition) (PC) | 
 enlarge | From: Kaspersky Lab
Category: Software
List Price: £49.99
Buy New: £16.99
You Save: £33.00 (66%)
New (2) from £16.99
Rating:  37 reviews
Platforms: Windows Xp, Windows Vista, Windows Nt, Windows 2000
Media: CD-ROM
Operating System: Windows Vista
Shipping Weight (lbs): 1.1
Dimensions (in): 7.4 x 5.3 x 0.6
Legal Disclaimer: Layer One UK does not offer any warranty other than the one imposed by the manufacturer. Consequently, the warranty conditions proposed by Layer One UK will be an exact copy of the manufacturers.
MPN: KL1825UXAFS
EAN: 5060037893155
ASIN: B000SOAHYW
Release Date: August 3, 2007
Availability: Usually dispatched within 1-2 business days
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| Editorial Reviews:
Product Description
INTERNET SECURITY 7.0 UK 1 USER KIS 7.0 UK 1 USER 1 YEAR DVD IN
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| Customer Reviews:
 1st Class Security Choice, but for Knowledgeable PC Users Only September 9, 2007
Richard A. McCleery (Wiltshire, United Kingdom)
46 out of 47 found this review helpful
As a long term Norton Internet Security user of 6 years, I'm very pleased and impressed with this application. It does pretty much everything that Norton/ McAfee and others do, but in a much smaller package that runs more quickly/efficiently and in some respects it's more powerful and competent as well. I need protection for 3 PC's and it's also considerably better value than my Norton benchmark. I'm glad I discovered this and made the switch.
I spent time reading and researching the alternatives, eventually deciding that Kaspersky was best suited to my needs. It's not quite (5 star) perfect, but then again is any application of this type ever going to tick all the boxes? (Just read dissatisfaction with competitors). Good news is you can download and try for free to see how it meets your needs and then buy a boxed version or download a licence. Either way it's a good idea to have a separate copy of the software even if you choose the download route.
I'm only giving 4 stars because of 2 small issues I had - both of which mean it's not really suited to, or recommended for, novice users.
Issue #1: 24 hours after test installation I couldn't boot my main PC having damaged or deleted some critical boot files!!! To say the least, I felt sick! Recovery wasn't too bad as I had taken an "image clone" copy of my complete OS drive and separate applications drive (both held on separate partitions for security) prior to installation. In fairness, since I was making a number of fundamental changes, it's possibly that Kaspersky IS7 didn't cause this, but it's an unfortunate coincidence. Potential users should be aware of this nasty possibility and take appropriate steps to ensure a "recovery route" back is planned from any significant software installation. NB this hasn't yet repeated itself after being reinstalled, but I have a clone image, post re-installation ready, just in case.
Issue #2: To get the best from this application you have to configure it properly (I'm still learning). There is a 300+ page .PDF user guide file available as well as an in-built user help file. Not everything is intuitive and I doubt that early novices will feel comfortable. I can't recommend this as an "install and forget" application. You either have to learn some of the basics (no bad thing) or get help from a knowledgeable friend who can provide support. Whilst it will install with default settings, I'm not convinced that they should be just left as they install.
Plus Points :
a) It installs easily and quickly.
b) The licence can be obtained at a much lower unit cost than Norton and some others.
c) The interface is OK, allegedly improved from v6, and tells you what's happening.
d) The virus profile definitions are updated more frequently than many competitors.
e) Users can easily select how frequently to automatically update and run scans.
f) Like most similar apps it can/will inspect all incoming stuff for problems, but it's customisable. However a degree of user "common sense" still goes a long way eg not opening dodgy, unsolicited e-mail attachments and not sharing sensitive data with potential phishers.
g) KIS7 found 3 problem files that Norton had missed My research suggests that maker's, Kaspersky Labs, are widely regarded as one of the best at spotting problems.
h) It's quicker scanning than many competitors and doesn't hog your processor - I think it will slow down it's demand for CPU resource when you want to do real work yourself, which if true, is a whole heap better than Zone Alarm (also based on Kaspersky definitions). I always hated the way that Norton insisted on wasting time trying to re-scan my own MS Office files etc. that I had personally created and knew to be OK
i) You can set/modify advanced functions to make running less of an overhead drain, like ignoring previously scanned files or modifying the depth of heuristic analysis.
j) Firewall comes with options for "training" access to internet and specific sites for installed applications so you won't in time need to monitor every application connection.
k) Mail interface is good with Outlook and can be trained to spot spam, but this is probably no better than many competitors.
l) It has some capability to undo problems and go back to an earlier time.
m) Specific parts (e.g. parental control) can be disabled or modified to suit your specific needs adding to the efficiency and effectiveness of operation. Settings can be administrator protected if needed where the PC is being used or accessed by others.
Overall highly recommended with the one caveat that I wouldn't recommend it for novice users. It's a pretty comprehensive, effective package, providing excellent security, anti virus, firewall, privacy controls etc etc. with a lot of flexibility to tailor it to your own requirements. It does this at a great price and it doesn't feel like it hogs your system processor (a common problem with competitor bloatware). It's not the easiest or most intuitive application to use but rewards time spent learning how to get the best from it.
Finally it isn't a complete "do-it-all install and forget" security approach as one should still look at appropriate backup and recovery applications as well as additional anti spyware tools. As with all software, the more you learn and know the smarter you can work.
 Brilliant August 21, 2007
K. L. Alexander
27 out of 27 found this review helpful
I brought Kaspersky Internet Security Version 7 following a nightmare trying to load Norton Internet Security version 7 which totally screwed my pc. I took the advice of other customers and tried Kaspersky. It loaded very quickly and without any problems. It picked up 435 viruses which previously had been undetected. You will need to customise the settings but so far I am very impressed. I will not be using Norton again after the problems trying to load their 2007 software.
Kaspersky 7 - The Best of the Best August 17, 2007
R. Whiting (North Wales, UK)
20 out of 20 found this review helpful
This software really is the Weapon of Choice when it comes to internet security suites. I was using Norton until my PC became infected with malware which Norton couldn't even detect, let alone fix! Kaspersky 7 detected at least 8 Trojans that Norton had missed, and deleted them effortlessly. You very quickly lose confidence in Norton once you realise it is actually missing things and telling you everything is fine, when it certainly isn't! You will not regret buying this software, it gives you industrial strength protection and instills confidence. Highly reccomended.
 Support was less than anticipated when activation problems loomed September 18, 2007
DrBob
20 out of 22 found this review helpful
I bought the 3 user license version. I don't know whether the packaging on the 1 user version makes the same claim but on my version it says
"Need Help? Kaspersky Lab provides round-the-clock web, email and telephone based support services."
Having installed successfully on one machine, I tried it on the next one. Consistent error messages popped up when trying to connect to their 'activation server' so at 6pm I called the support number, actually I called three of them but all said that the telephone support was 09:30 to 5:00 pm with no option to leave a message. I emailed my problem resquest, but 12 hours later I had not even had an automated response.
I called today to be told that there were 'intermittent problems' with some of Kaspersky's application servers. I asked about the advertised 'round the clock' support and was told the email and web constituted the 'round the clock bit'. I asked whether someone would have looked at my problem as soon as it had been received and was told 'No, someone would start looking at it the following morning'. So really, Kaspersky seems to regard maintaining an email address and a web page as 'round the clock support service'.
I tried swapping to Kaspersky because every year when I used to renew my McAffee it seemed to be be a bit more bother than it should be. But you know what? Every bit of bother I had had historically with Mcaffee was solved promptly via their international chat based support services, usually waiting less than 10 minutes to connect to someone who really took ownership. Last night, with virus protection not updated because of activation problems (which worked fine this morning), I decided to take my main PC offline. This is worse impact than all of the Mcaffee niggles over the last 5 years. Whether or not Kaspersky labs switch off their activation server when they close the office at 5:30, I don't know. But this comprehensive 'big beast' of internet security software is, in my opinion, badly let down by support infrastructure and possibly misleading claims regarding round the clock support.
---Updated 29-Sep-08
After posting my original review here I've had more feedback from Kaspersky...
I had 2 responses from Kaspersky via email relating to my comments about their claims to 'round the clock support'. The first was from a first line support engineer who told me that the voice prompt on the phone line offered the option of calling another number (in Russia). I've checked again, calling the support number on the Kaspersky packaging. The only options offered today (weekend at around midday) was to email or consult the website.
I was also emailed by the Head of UK Technical Services who apologised for issues I had encountered and said "In the near future when the UK support line switch over there will also be 3 options to use the self help system via the phone or transfer to an English speaking support agent in our HQ office in Moscow (no international call charge as this is done by IP) or leave a voicemail. This is being implemented at present and will be available soon. Also we will be extending our support hours in the UK, but this will be later in the year."
So, it sounds like they are planning to improve, but it's not quite there yet (28Sep08).
Not impressed August 30, 2007
TBR (England)
12 out of 13 found this review helpful
I bought this for two reasons - 1, it had some very good reviews on here and 2 - the price. However, I've had nothing but problems with it.
First of all the full internet security package completely messed up on AOL. Pages would either load slower than my old dial-up computer, or not at all. Not being particularly technical I tried turning off combinations of protection parts, but the only thing that worked was to turn everything off, which isn't really ideal.
I found that just installing the anti-virus parts seemed to work OK, but then I discovered the other problems. I now get tons of error messages for programes and processes that I never got before. I can't get on the computer now without something 'having to close' or just refusing to open. This is all since I installed the Kaspersky software. Another problem which I have just suffered through is it constantly telling me that the 'signatures are obsolete'. I've updated them at least 6 times this morning, and apparently they still are.
I think now I shall try and find a halfway decent Norton product and go back to what I know worked, and didn't mess up my computer. Two stars because it has speeded up my computer quite a lot, when it does work.
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